This is a common question we’re asked by dentists: How do I order replacement Smilelign aligners if patient loses one? In this video, we explain how dentists should think about this in practice.
When it comes to replacement aligners, we do ask for something in writing just so we can use that as a form of prescription. If you just pop the patient’s name on there, what it is that they may have lost. We’re assuming in this case it’s lost, but if it is a broken appliance, can always send it back to us in the lab and then there’s quite a high chance that you won’t be charged for it.